This page is about our Website Privacy and Cookies Policy, and together with our Usage Policy, describes how we treat the information provided by you, our visitors, including, what other information we gather and how we use it, why we sometimes need to store “cookies” and how to prevent this if you wish.
We may collect the following information
- contact information including email, website and social media contacts, including but not confined to, Twitter, LinkedIn, Google + and Facebook. plus user’s IP address
- demographic information such as post code, preferences and interests
- other information relevant to your query or communication with us
How we collect information
We collect information via our website, our contact form and our social media channels, including, but not limited to, Facebook, Twitter and LinkedIn.
Why do we collect this information and what do we do with it?We gather information in order to:
- respond to queries and comments by visitors and interested parties
- make improvements as to how our website works and meets visitors' needs
- tailor this website according to visitors' interests
We use a third party provider Hootsuite to manage many of our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations. We also use Facebook, Twitter, LinkedIn and YouTube. You’ll find their privacy policies here:
Links to external websites
Safe and secure
This website has an SSL Certificate this shows trusted, secure and encrypted information exchange between browsers and webservers, websites and networks. We are committed to ensuring that your information is secure and to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so. Any information shared with us digitally may be kept for up to 90 days prior to deletion.
You may, at any time, request to see what information of yours we hold and request its deletion. There is no charge and we will supply the information to you within 30 days.
In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware. This website provides information as a service to vistors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies. The cookies stored by this website cannot be used to identify you personally.
How Cookies Are Used
Our essential cookies are:
You can opt-out of Google Analytics cookies altogether by linking to this Google Analytics Opt-Out Add-on.